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Re: Chat Support? What is the Mfr and model# of the ISP modem the NG router is connected too? Have a wired Pc connected to the Orbi base and factory reset the router and setup it from scratch by using a web browser and navigate to orbilogin.com or 192.168.1.1. Contact Us | Home | NETGEAR Check your support status. If you submitted a support issue or question, login to your MyNETGEAR account to check the status. Sign in » Register your product. Rely on us. When you register your new NETGEAR product, you can rely on us to provide support and keep you updated. Register » MyNETGEAR: A personal portal for your NETGEAR Stuff. Contact Us | NETGEAR
For all other help with your NETGEAR router, please head to NETGEAR's support site for assistance. I'm setting up a Circle device with my NETGEAR router. If you have a Circle device that you're curious about pairing to your NETGEAR router, please check this list of compatible routers to see if yours is listed there.
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How do I chat with an agent if I - Support | NETGEAR Apr 20, 2018 Netgear Live Chat | Customer Service